Strategic Communications & PR Consultancy identified as key growth areas, followed by Issues & Crisis Management
13th March 2025: The PR industry in 2025 is defined by both opportunity and complexity, as agencies navigate economic uncertainty, rapid technological advancements, and evolving client expectations. In 2025 as in 2024, worldwide economic instability, geopolitical conflicts, and the acceleration of technological advancements continue to represent significant challenges for the communications and public relations industry. Despite these hurdles, agencies have demonstrated resilience and adaptability, positioning themselves for growth in an evolving market.
To assess key industry trends and opportunities, the International Public Relations Network (IPRN) conducted a comprehensive survey among its members across 22 countries. The study assessed growth expectations, investment priorities, and key emerging challenges. The research underscores a strong sense of optimism among PR agencies, with 69% of the agencies anticipating growth in 2025. This confidence highlighted the sector’s ability to evolve, embrace innovation, and maintain strategic relevance amid complex global dynamics.
“Our annual survey reaffirms the strength and adaptability of the Public Relations sector,” said Rodrigo Viana de Freitas, President of IPRN. “Despite ongoing global uncertainties, PR agencies continue to build and maintain strong, trusted relationships with clients. This resilience underscores the sector’s crucial role in guiding organizations through change and crisis while delivering strategic value”, stated.
“As businesses navigate an increasingly complex landscape, PR professionals have never been more essential,” Rodrigo added. “From reputation management and crisis communications to digital transformation and ESG strategy, our industry is demonstrating unparalleled agility. This year’s survey highlights that innovation, adaptability, and trust are the core pillars shaping the future of Public Relations.”
Major findings:
- Top Growth Areas: Strategic Communications & PR Consultancy leads as the most promising area for expansion, cited by 25% of respondents. Crisis and Change Management follows closely, recognized by 21% as a crucial discipline in today’s volatile business environment.
- Sector Opportunities: Technology emerges as the leading sector for PR growth, with 20% of agencies identifying it as the most promising field. Additional sectors poised for expansion include Energy & Utilities (14%), Government & Public Sector (13%), Health & Wellness (9%), and Consumer Goods & Food & Beverage (7%).
- Investment Priorities: Creativity ranks as the top investment with 16% of agencies prioritizing it to differentiate services. Other areas of investment include priorities include in-house communication and marketing (15%), talent training and retention (15%), multimedia content production (14%), technology and digital production (12%), and management tools (12%).
- Industry Challenges: Economic uncertainty and client hesitancy to invest are considered the most pressing concerns, highlighted by 29% of agencies. Additional challenges include the implementation of new technologies (23%), talent retention and attraction (17%), and the impact of inflation and rising interest rates (10%).
- Emerging Priorities: Corporate reputation (22%) and ESG communication (21%) are gaining prominence as critical elements in building brand trust and credibility. Integrated communication strategies (19%) and brand PR (17%) also stand out as essential approaches for strengthening positioning in 2025.
IPRN’s survey underscores a dynamic and evolving PR landscape, where agencies play a pivotal role in shaping brand narratives, fostering stakeholder engagement, and driving business value. To remain competitive, agencies must prioritize creativity, digital transformation, and strategic talent development—key drivers for success in an increasingly complex business environment.
Respondent countries included Belgium, Brazil, Canada, Denmark, Germany, Italy, Ireland, Japan, Luxembourg, the Netherlands, Poland, Portugal, Porto Rico, South Africa, Spain, Sweden, USA, UAE, Ukraine, United Kingdom.
